Where to Find Adira Finance's Bekasi Headquarters: Address, Hours, and Contact Tips

Adira Finance has grown into one of Indonesia’s leading non-bank financial institutions, offering consumer finance, leasing, and other financial services. For clients and partners in West Java, knowing how to locate the Adira Finance headquarters in Bekasi—and how to get in touch—can save time and streamline communication. Below, we walk you through the location, visiting hours, and various ways to contact the team.

Adira Finance Bekasi Headquarters Info & Contact

The main office in Bekasi sits in the city’s bustling business district, easily reachable by road and public transport. While exact street numbers can change, the building is consistently located near the intersection of major thoroughfares, such as Jl. Pahlawan and Jl. M.H. Thamrin, a short walk from the Bekasi MRT station. The address is usually listed as “Jl. Pahlawan, Bekasi, West Java, Indonesia.” The premises feature a modern, glass‑fronted lobby that welcomes visitors and clients alike.

Inside the headquarters, you’ll find dedicated areas for customer service, loan processing, and corporate meetings. The front desk serves as the first point of contact for inquiries, while specialized counters handle mortgage, auto, and personal loans. A dedicated information desk, typically staffed during business hours, can guide visitors to the appropriate department.

For those preferring to call or email, Adira Finance offers a primary customer service line and a general inquiry email. The phone number is often listed as +62 21-XXXX-XXXX, and the general email address is info@adirafinance.co.id. If you need to schedule a meeting, the front desk accepts appointment requests through the official website or via direct contact. Many clients find it helpful to confirm the time by a quick call two days before the meeting.

Operating Hours and Visiting Guidelines

• Monday to Friday: 08:30 – 17:00 (local time)
• Saturday: 09:00 – 12:30
• Sunday and public holidays: Closed
• Appointments are recommended for loan consultations; walk‑ins are usually accepted but may wait.

Security is a priority at the headquarters. Upon arrival, visitors must register at the reception and show a valid ID. A visitor badge is issued, and guests are escorted to their destination. If you’re traveling from outside the city, consider booking a ride through a reputable ride‑hailing app or using the MRT for a budget‑friendly commute.

Digital Contact Options

Adira Finance recognizes the need for flexibility in today’s fast‑moving world. Beyond traditional phone and email, the company operates several digital channels:

• Website Chat: A live chat widget is available on Adira’s official site for quick queries.
• Social Media: The company maintains active profiles on Instagram, Facebook, and LinkedIn, where announcements and customer support are frequently posted.
• Mobile App: Adira’s mobile application, available on Android and iOS, lets users manage accounts, submit loan applications, and chat with support.

These digital tools are especially handy for clients who prefer to handle routine tasks online rather than visit the office in person. However, for more complex matters—such as finalizing a large loan—an in‑person appointment is still recommended.

What to Expect During Your Visit

When you step into the headquarters, you’ll notice a welcoming lobby with informational displays about Adira’s products and recent promotions. A friendly staff member will greet you and direct you to the appropriate counter. If you’re there for a loan consultation, the representative will walk you through eligibility criteria, documentation, and the application process. The office typically offers a brief briefing on repayment schedules and interest rates.

Clients who require a more in‑depth discussion—such as corporate financing or partnership opportunities—can request a meeting with a senior manager. These meetings usually take place in a dedicated conference room equipped with audio‑visual tools for presentations and video conferencing.

Accessibility and Amenities

The building is designed to accommodate visitors with mobility challenges. Elevators, ramps, and accessible restrooms are available throughout the premises. Parking is offered on the premises for those who arrive by car, and valet services are sometimes available during peak hours.

For those with dietary needs, the office’s cafeteria offers a range of vegetarian, vegan, and gluten‑free options. Coffee and tea are available at the reception for guests awaiting appointments.

Preparing Your Documents

Before heading to the headquarters, gather the key documents that most loan or service applications require:

• Valid ID (KTP or passport)
• Income proof (pay slips, tax returns, or bank statements)
• Address proof (utility bill or rental agreement)
• Employment letter or business registration for corporate services

Having these documents ready can expedite the process and help the staff address your needs more efficiently.

FAQs About Adira Finance Bekasi Headquarters

Q: Where exactly is the Adira Finance Bekasi headquarters located?

A: It is situated in Bekasi’s business district, near major roads and the MRT station. The exact address can be confirmed on the company’s website or by calling the main line.

Q: What are the office hours for the Bekasi headquarters?

A: Monday to Friday from 08:30 – 17:00, Saturday from 09:00 – 12:30, and closed on Sundays and public holidays.

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