How to Schedule a USPS Package Redelivery in 3 Simple Steps
If you’ve ever come home to a “Missed Delivery” notice, you know the scramble that follows. The good news is that the United States Postal Service makes it fairly painless to get that package back on your doorstep. Below we break down what USPS package redelivery actually means, the quickest ways to set it up, and a few tips to avoid unnecessary delays.
What Is USPS Redelivery and When It’s Needed?
USPS redelivery is simply the service that lets you request another attempt to drop off a parcel after the first try fails. It’s triggered when the carrier can’t leave the item at your address—maybe because there’s no safe place, you’ve moved, or you simply weren’t home.
Typical scenarios include a missed delivery due to a vacation, a package that requires a signature, or a notice that the item was taken to the local post office for pickup. In each case, the USPS will leave a PS Form 3849, the familiar “Notice Left” slip, which contains a unique barcode and a short URL to start the redelivery process.
How to Request Redelivery Online
For most people, the web is the fastest route. Here’s a quick walkthrough that usually takes under five minutes.
- Step 1 – Locate the barcode. The PS 3849 notice prints a long string of numbers and letters. If you’ve already tossed the slip, you can also find the barcode on the USPS Tracking page by entering your tracking number.
- Step 2 – Visit the Redelivery page. Go to usps.com/redelivery. The site will ask you to scan or type the barcode.
- Step 3 – Choose a delivery window. You’ll see options like “Deliver on the next business day,” “Leave at my front door,” or “Deliver to a neighbor.” Pick the one that fits your schedule.
- Step 4 – Confirm and print. Once you hit “Submit,” the system generates a confirmation page. Print it if you like having a paper trail, though it’s not required for the carrier.
After you’ve submitted the request, the carrier’s next route will include your package. Most users report seeing the item within one to two business days, assuming no unusual weather or staffing issues.
Redelivery by Phone or In‑Person
Not a fan of online forms? You can also request redelivery by calling the USPS Customer Service line at 1‑800‑ASK‑USPS (1‑800‑275‑8777). Have the barcode handy, and a representative will walk you through the same steps you’d take on the website.
If you prefer face‑to‑face interaction, swing by your local post office. Bring the PS 3849 notice (or the tracking number) and ask the clerk to arrange redelivery. This method can be handy when you need to clarify special instructions—like leaving the package behind a flowerpot or with a building manager.
Things to Keep in Mind
- Timing matters. Redelivery requests are processed within the same business day if submitted before the carrier’s route is finalized, usually around noon local time.
- Signature‑required items. If the parcel needs a signature, the carrier will attempt delivery again and leave another notice if you’re still unavailable.
- Package size limits. Very large items (oversized parcels, furniture) may be routed to the post office for pickup instead of redelivery.
- Hold for Pickup. If you know you’ll be away for a while, consider using the “Hold for Pickup” option instead of repeatedly scheduling redelivery.
- International shipments. For packages coming from abroad, customs clearance can add a day or two before redelivery becomes possible.
While the USPS strives for reliability, occasional hiccups—like a missed route due to severe weather—can delay the process. In those cases, a quick phone call usually clears things up faster than waiting for another notice.
Frequently Asked Questions
How do I request USPS redelivery if I’ve already thrown away the notice?
Simply locate your tracking number online, head to usps.com/redelivery, and enter the barcode that appears on the tracking details page. The system works the same way whether you have the physical slip or not.
Can I change the delivery address during a redelivery request?
No. Redelivery only works for the original address on the label. If you need to send the package elsewhere, you’ll have to pick it up at the post office and arrange a new shipment.
What happens if I miss the second delivery attempt?
The carrier will leave another PS 3849 notice. You can then either request a third redelivery, hold the package at the post office, or arrange for a different pickup location.
Is there a fee for requesting redelivery?
USPS does not charge for standard redelivery requests. Fees only apply if you request special services like “Hold for Pickup” for a prolonged period.